Rich Returns & Exchanges

Easily automate your customer returns, exchanges, refunds, prepaid return labels, and store credit!

Install from Shopify appstore
Rich Returns & Exchanges
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot
  • Rich Returns & Exchanges Screenshot

Integrations with:

  • Shippo
  • ShipStation
  • EasyPost
  • Klaviyo
  • 85+ Global Carriers
  • Intercom

About the Rich Returns & Exchanges

Streamline your returns and exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & allows customers to quickly process returns and exchanges. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 50+ carriers worldwide. Keep your customers informed throughout the entire returns and exchanges process with automated emails.

Key features

  • Self-service, custom-branded return portal to reduce return processing time
  • Automate shipping return labels to make the entire process smooth for customers
  • Set up automated rules to accommodate your return policy and exchange terms
  • Keep your customers updated and happy with automated email notifications
  • Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems

Pricing of Rich Returns & Exchanges

Standard

$19 / month

Includes:

  • 10 monthly returns ($1 per extra return)
  • Branded Returns Portal
  • Automated Prepaid Return Labels
  • Customer Notifications
  • Custom Return Reasons

Pro

$39 / month

Includes:

  • 50 monthly returns ($0.75 per extra return)
  • All Standard Features
  • Variant Exchanges
  • ResolutionHub
  • Analytics
  • Multi-Language Portal
  • CSV Export

Premium

$99 / month

Includes:

  • 100 monthly returns ($0.5 per extra return)
  • All Pro Features
  • Advanced Rules (10 included)
  • Reports & Trends
  • Auto-Refunds
  • Automatic Exchanges

Plus

$199 / month

Includes:

  • 500+ monthly returns (scalable)
  • All Premium Features
  • Custom Domain
  • International Labels
  • Auto-Tracking
  • API Access
  • Stripe Integration
Install from Shopify appstore

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